Interpreter services are available at all Queensland Health hospitals and health centres for people who are hearing impaired or have difficulty communicating in English.
Accessing interpreter services
Our interpreter services help our staff communicate with culturally and linguistically diverse (CALD) people. They're are free and available 24 hours a day.
Your interpreter can help:
- by being with you in person
- through video conference
- over the phone.
You can ask for an interpreter for your next appointment. Your doctor may also request an interpreter when a referral is made for you to be seen at the hospital.
You can access after hours and on call emergency services at the hospital by pointing to the interpreter symbol or Auslan symbol at the reception desk.
You can also request a Queensland Interpreter Card to use whenever you’re dealing with a government agency. The card will let staff know to request an interpreter in the language you need.
You can request a Queensland interpreter card by emailing MAQ@dlgrma.qld.gov.au.