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GP enquiries

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GP enquiries

Contact us for help with referrals, discharge summaries, accessing patient medical records and more.

You can get in touch with us if you need to ask any questions.

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Contacts

Enquiry	Contact details
Concerns about a Patient Safety Issue	Patient Liaison Service Phone: 07 4226 6864 or 07 4226 8244 Email: CHHHS_feedback@health.qld.gov.au
Referral Process Enquiry	Schedule Care Unit Phone: 07 4226 6233 Fax: 07 4226 8100
Smart Referrals	Schedule Care Unit Phone: 07 4226 5096 Email: CHHHS-SmartReferrals@health.qld.gov.au Technical Support Phone: 1300 478 439 (select option 2)
E-Referral Template	Primary Health Network Phone: 07 4034 0300 Email: janine.cox@nqphn.com.au
Returned Referrals - Clinical Prioritisation Criteria compliance	Referral Triage Nurse/Officer Phone: 07 4226 0000
Discharge summary concerns Secure Messaging or Kiteworks	Enterprise Discharge Summary/The Viewer Coordinator Phone: 07 4226 8919 Email: EDS_Cairns@health.qld.gov.au
The View Access or General Enquiry	Enterprise Discharge Summary/The Viewer Coordinator Phone: 07 4226 8919 Email: EDS_Cairns@health.qld.gov.au Statewide contact Phone: 1300 478 439 Email: connectingqld@health.qld.gov.au
Patient Medical Records	Medical Records Phone: 07 4226 6722 Fax: 07 4226 6779 Email: CBH_Medical_Records@health.qld.gov.au
HealthPathways feedback	HealthPathways Phone: 07 4226 5642 Email: FNQHealthPathways@health.qld.gov.au
Patient travel	Travel Office Cairns Phone: 07 4226 5000 (select option 2) Email: cns_patient_travel@health.qld.gov.au
Cairns and Hinterland Hospital and Health Service education events Other enquiries	GP Liaison Service Phone: 07 4226 7850 Email: CHHHS-GPLO@health.qld.gov.au

Last updated: December 2022